The Sales Management Blog

How To Be High-Value on Discovery Calls.

Written by Steve Levitt | May 23, 2024 1:45:00 PM

 

The Pitch Adopting a mindset where you see yourself as a valuable partner rather than just a vendor changes the dynamic of discovery meetings. It elevates your status to that of a problem solver who brings worthwhile solutions to significant challenges. This approach resonates especially well with executives who are less interested in your titles and more interested in how you can help transform their business. A study by the Harvard Business Review supports this, showing that executives prefer engaging with sales professionals who demonstrate a deep understanding of their issues and a clear path to resolution.

Key Mindset Shifts:

  1. I have a valuable solution: Recognize and communicate the value of your solutions confidently. Believing in your product’s ability to solve problems is crucial.

  2. They have a challenge: Focus on the prospect’s challenges and how these are impacting their business. This shows that you are not just selling a product but are genuinely interested in solving real issues.

  3. I know a lot about how to help: Demonstrate your expertise and knowledge about their specific problems and how your solutions apply. This establishes your credibility.

  4. My time is valuable too: Respect your own time as much as you respect theirs. This mutual respect for time can elevate your stature in the eyes of the prospect.

  5. Execs care less about title, more about transformation: Understand that executives are outcome-oriented. They value discussions that focus on substantial business impact over superficial details.

Avoid Lowering Your Status: Phrases like "thanks for your time" or "I appreciate you meeting with me" can inadvertently lower your status in the conversation by positioning you as subordinate. Instead, frame the meeting as a collaborative discussion where both parties are evaluating a potential partnership.

Approaching the Meeting as Equals: When you engage with prospects as equals, it not only boosts your confidence but also enhances the perceived value of what you bring to the table. This equality in the meeting encourages a more open and productive dialogue and helps establish a stronger, more respectful relationship.

So What? Shifting how you view and conduct your discovery meetings can make a significant difference in how prospects perceive you and your offerings. By positioning yourself as an equal and valuable partner, you are more likely to secure a second meeting and move closer to a sale.

Next Steps
✅ Reflect on your current approach to discovery meetings and adjust your mindset.
✅ Practice phrasing and communication styles that reinforce your role as a valuable consultant.
✅ Evaluate the outcomes and continuously refine your approach based on feedback and results.

Closed Won!
Understanding and adjusting your approach can dramatically increase your chances of securing follow-up meetings. How else do you establish your credibility with prospects? What strategies have you found effective in enhancing your perceived value during sales interactions? Share your experiences and let's explore ways to enhance our approaches together. Leave a comment or question below, let's help move those deals to "Closed Won!"