The Sales Management Blog

Stop Talking About Yourself On Sales Calls...

Written by Steve Levitt | May 9, 2022 2:00:00 PM

The Pitch
The temptation to start conversations by talking about oneself or one's company is common, but it often fails to resonate with prospects. They become genuinely interested in who you are and what you offer only after seeing the value you bring to their specific situation. A picture of your office building makes you look like everyone else.  To make prospects care, the approach should be to 'show' rather than 'tell.' This involves asking insightful questions, actively listening and responding with relevant follow-ups, understanding the issues they face, discussing these issues, and sharing examples of how you've helped others in similar situations. This method prioritizes the client's needs and positions you as a problem-solver, not just a seller.

So What?
Focusing on the prospect's needs and challenges before introducing your own narrative is crucial in sales. By demonstrating that you understand their issues and can offer valuable solutions, you earn the right to share your story. This approach not only captures the prospect's interest but also builds trust and establishes a foundation for a meaningful business relationship.

Next Steps
✅ Focus conversations on understanding the prospect's needs.
✅ Use questions to uncover their challenges and priorities.
✅ Listen actively and respond with relevant insights.
✅ Share examples of how you've helped similar clients.
✅ Transition to your story only after establishing value.

Closed Won!
Engaging prospects effectively requires a shift from self-focused narratives to value-driven conversations. How do you ensure your discussions with prospects are centered around their needs and interests? Share your strategies and experiences in the comments below.